Privacy Policy

Welcome to Kanwox Technologies FZE. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we handle your personal information when you use our marketplace to manage home renovation needs, upload design files (such as .dwg), and interact with our services.

This policy details your rights and how various international laws (UAE PDPL, EU GDPR, UK Data Protection Act, USA CCPA, and worldwide standards) protect you when using Kanwox services.

Personal Information: Name, email, phone, property details, project specifications, uploaded design files (.dwg), budget, timeline, and payment information (processed securely via third-party processors).

Automatically Collected: Device data (IP address, browser type, operating system), location information, usage patterns, and session data for security and functionality.

We process your data to provide platform services, facilitate contractor quotations, fulfill orders, provide customer support, customize experiences, analyze usage, conduct research, and send marketing communications (with consent as required).

We use personal information only for purposes compatible with those for which it was collected. If required for other purposes, you will be notified and legal basis explained.

Your data may be shared with: Service Providers (payment, hosting, analytics), Renovation Partners (contractors, architects, designers), Advertisers (with consent), and as required by law in any operating jurisdiction.

All third parties are contractually obligated to protect your data.

You have rights to: Access your data, Rectification of inaccuracies, Erasure (right to be forgotten), Restriction of processing, Data Portability, and Object to certain uses.

Submit requests via info@kanwox.com. Identity verification may be required.

Kanwox implements comprehensive security measures including SSL/TLS encryption, regular security audits, authentication controls, staff training, data minimization, and incident response protocols.

No system is 100% secure; users must protect passwords and account credentials.

Your information may be stored or processed outside your jurisdiction, subject to international privacy standards and transfer agreements (GDPR, PDPL, etc.). We implement appropriate safeguards for all data transfers.

For questions or to exercise your privacy rights, contact:

Kanwox Technologies FZE
Sharjah Research Technology and Innovation Park
Sharjah, United Arab Emirates
Email: info@kanwox.com